Terms of Service

OVERVIEW

This website is operated by Soivelle. Throughout the site, the terms “we”, “us” and “our” refer to Soivelle. Soivelle offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by them. If you do not agree, you may not access the website or use our services. Acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the store shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part by posting updates to our website. Your continued use of the site after posting constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction. Transmission of worms, viruses, or any destructive code is prohibited. A breach of any Term results in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. Your non-credit-card content may be transferred unencrypted across networks. Credit-card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without written permission from us. Headings are for convenience only and do not limit or affect these Terms.

SECTION 3 – ACCURACY OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material is for general information only and should not be used as the sole basis for decisions. Reliance on any material is at your own risk. We may modify site content at any time but have no obligation to update information. You agree it is your responsibility to monitor changes.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

Prices for our products are subject to change without notice. We may modify or discontinue the Service (or any part) at any time without notice. We shall not be liable for any modification, price change, suspension, or discontinuance.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online. These may have limited quantities and are subject to return or exchange only per our Return Policy. We have made every effort to display colors and images accurately, but we cannot guarantee your monitor’s display. We reserve the right to limit sales or quantities and to discontinue any product at any time. We do not warrant that product quality or service will meet your expectations.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or limit any order. Restrictions may apply per person, household, or order. If we change or cancel an order, we may attempt to contact you via the email or phone number provided. You agree to provide current, complete, and accurate purchase and account information and promptly update it so we can complete transactions and contact you as needed. See our Returns Policy for more details.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control. You agree that access is provided “as is” and “as available,” without warranties. Use of optional tools is at your own risk, and you should review the terms of the relevant provider. Future new features or services shall also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Third-party content or services may appear on our site. We are not responsible for evaluating such content and assume no liability for third-party websites or materials. Review their policies before engaging in transactions. Complaints regarding third-party products should be directed to the provider.

SECTION 9 – USER COMMENTS AND SUBMISSIONS

If you send creative ideas, suggestions, proposals, or materials (“comments”), you agree we may edit, copy, publish, and use them without restriction or compensation. We may monitor or remove unlawful or objectionable content but are not obligated to do so. Your comments must not violate any rights of others or contain unlawful or harmful material. You are solely responsible for your comments and their accuracy.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

Occasionally information on our site may contain typographical errors or omissions relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors or update information without prior notice, including after you have submitted your order.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose, to violate laws or rights, to harass or discriminate, to submit false information, to upload viruses, to collect data of others, to spam or scrape, or to interfere with security features. Violation may result in termination of your access.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. The Service and all products provided are “as is” and “as available” without warranties of any kind. In no case shall Soivelle, our directors, officers, employees, affiliates, or service providers be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Service or products, to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Soivelle and its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, and employees from any claim or demand arising out of your breach of these Terms or violation of any law or rights of a third party.

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, that portion shall be deemed severed and shall not affect the validity of remaining provisions.

SECTION 16 – TERMINATION

These Terms are effective unless terminated by you or us. You may terminate at any time by notifying us that you no longer wish to use our Services. We may terminate this agreement at any time without notice if you fail to comply with any term. Upon termination, you remain liable for all amounts due up to the date of termination.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with any policies posted on this site, constitute the entire agreement between you and Soivelle regarding the Service. Any prior agreements or communications are superseded. Ambiguities shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of New South Wales, Australia.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page. We reserve the right to update or replace any part by posting changes to our website. Continued use after changes constitutes acceptance of those updates.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to: info@soivelle.com
Mail: Soivelle – P.O. Box 897, Queen Street, Haymarket, Sydney, NSW 2144, Australia